We diagnose the real source of the water before quoting anything — no guessing, no upsell, just a plan sized to your property.
SGP Waterproofing is a licensed and insured Waterproofing contractor serving homeowners, property managers, and commercial building owners across Ontario, NY. We didn't start as a marketing company that added waterproofing to a service list — our crews came up running sump pumps, pouring interior drain tile, and injecting epoxy into foundation cracks long before the trucks had our name on the door.
Our dispatchers know the difference between a slow seep that can wait until morning and an active flood that can't, and they route calls accordingly. That triage system is the reason our average Ontario, NY response time beats most of the national franchises operating in the same zip codes.
Freeze-thaw cycles, seasonal rainfall patterns, and water table depth all shift how urgently a given crack or seep needs attention in Ontario, NY specifically. We track these patterns because they change how we prioritize scheduling during storm season versus a slow drip in the middle of a dry month.
We also see a lot of properties where a previous waterproofing attempt only addressed the symptom — a topical sealant painted over a cracked wall, for example — without solving the pressure or grading issue causing the crack in the first place. Part of every Ontario, NY inspection is checking for that kind of prior patch job before we recommend anything new.
Most Ontario, NY water intrusion problems don't start as a flood — they start small, and they get worse on a schedule. Here's what our technicians look for on a first inspection.
That damp, earthy smell in a finished or unfinished basement is usually mold or mildew feeding on moisture that's already gotten past your walls.
Those white, chalky mineral deposits on block or poured concrete walls are salt left behind after water has migrated through the concrete and evaporated.
Small stair-step cracks in block walls or vertical hairline cracks in poured walls tend to widen over a season or two as hydrostatic pressure keeps pushing.
Drywall that feels soft, bubbles, or shows a tide line near the floor is already absorbing groundwater — by the time you see it, the insulation behind it is usually soaked too.
A window well that fills with water during heavy rain is putting direct pressure on the glass and frame, and it's one of the most common entry points we find in older Ontario, NY homes.
Water that pools against your foundation after every rain is telling you the drainage system, whatever's left of it, has stopped doing its job.
Every job starts with the same on-site inspection, whether it's a single crack or a full interior drainage retrofit. Below are the services Ontario, NY clients request most often.
Once the water is out, we run air movers and dehumidifiers to bring humidity down before mold has a chance to establish itself in drywall or subfloor.
For finished basements we route the drain tile beneath the existing slab edge, which limits how much flooring has to come up during installation.
We work with property managers on phased scheduling so a commercial waterproofing retrofit doesn't shut down an entire building at once.
Crack injection is often the most cost-effective Ontario, NY repair when the crack is isolated and the wall itself hasn't bowed or shifted.
Encapsulation starts with removing standing water and debris, then sealing the space with a 12-20 mil liner and a dehumidifier sized to the cubic footage.
Exterior French drains paired with corrected grading are usually the first thing we recommend for a property that's flooding from the outside in, not the inside out.
A dispatcher walks through symptoms with you on the phone so the crew that shows up already has a rough idea what they're dealing with.
A technician maps moisture readings, checks grading, and identifies whether the source is groundwater, surface water, or condensation.
We put the scope, materials, and price in writing so you can compare it against anyone else's estimate line for line.
Once installation wraps, we test the sump pump under load and walk you through the warranty paperwork before we leave the site.
You'll know the total cost before we start — no hourly billing, no surprise add-ons once the walls are already open.
Same-day availability isn't guaranteed on every job, but our Ontario, NY dispatch is built to prioritize it whenever the situation calls for it.
Every technician trains on interior drain tile installation, sump system sizing, and crack classification before they lead a job on their own.
If a sealed crack reopens or a sump system underperforms within the warranty window, we come back and make it right at no extra charge.
Warranty terms vary by scope of work, and our technician will walk through exactly what's covered before you sign off on the quote — nothing vague, nothing left to interpretation.
We dispatch crews throughout Ontario and the surrounding Ontario, NY service area, including the zip codes listed below. If you're just outside the boundary, call anyway — we often still make the trip.
Zip codes we serve in Ontario, NY: 14519
"Our basement flooded during a storm at 2am and someone actually picked up the phone. The crew had pumps running before sunrise and came back two days later to install the drain tile system."
— Ontario Homeowner
"We were selling the house and the inspector flagged a foundation crack. They came out within two days, injected epoxy, and gave us documentation for the buyer's lender."
— Ontario Seller
"Our crawl space had standing water and a mold smell we couldn't get rid of. They pumped it out, encapsulated the whole thing, and added a dedicated sump discharge line."
— Ontario Homeowner
"Our old sump pump died during the biggest storm of the year and we got water in the finished basement. They replaced it with a battery backup system so we're covered even during a power outage."
— Ontario Customer
"Property management hired them to fix water coming through the garage ceiling. They scheduled the membrane work in phases so we never had to close the whole garage."
— Ontario Property Manager
"We'd been dealing with musty smell in the basement for years and finally found out it was efflorescence building up behind the paint. Interior drain tile solved it for good."
— Ontario Homeowner
Response time depends on call volume and severity, but emergency water intrusion always jumps the queue ahead of routine estimates.
Pricing is disclosed in full before you sign anything, and we walk through each line item so nothing is a surprise later.
We handle active flooding, sump pump failures, and failed foundation walls with same-day dispatch, portable extraction pumps, and temporary water mitigation.
Cost depends on square footage, the type of system needed, and whether the fix is interior drainage, exterior membrane work, or both — we won't quote a number without an in-person inspection first.
Hairline cracks are actually the ideal time to call, since injection repair is faster and cheaper before hydrostatic pressure has a chance to widen the gap.
The right system depends on access, budget, and what's actually driving the water in — we'll explain the trade-offs before you decide.
Most residential interior drain tile or sump installations finish in one to three days; larger commercial membrane projects can take longer depending on square footage.
We can document moisture readings, photos, and scope of damage to support an insurance claim, though coverage and claim approval are ultimately determined by your carrier.
We can walk your specific setup during an inspection and tell you honestly whether your existing drain needs a pump added.
Yes, every interior drainage, sump, and crack repair job comes with a written warranty, and terms are explained in full before you approve the quote.
Yes — we pump out existing standing water first, then move into encapsulation and sump installation once the space is dry enough to work in safely.
We work with property managers, HOAs, and commercial building owners across Ontario, NY in addition to single-family homes, including parking structures and multi-unit basements.
One call gets you a licensed technician, a written quote, and a same-day time window.
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